iCSR Real Time Online Customer Service add a "Live" customer service representative to your eCommerce or web site for as little as $7.50 a month. iCSR allows you to chat with your web site visitors in an environment similar to instant messaging with the click of a button. iCSR is a completely web based customer service/technical support application that does not require any software downloads or browser client installation to operate. iCSR is powered by the latest generation multi-processor PIIII Xeon servers, Windows 2000 Advanced Server and Microsoft SQL Server 2000 for unmatched performance, availability and scalability. Available Soon!
iClarify's Hosted Web Analytics services deliver key insight into every element of web visitor activity, allowing organizations to make smarter decisions in order to acquire, convert and retain more customers. Powered by NetIQ's award-winning Webtrends Reporting Center Enterprise 5.0 edition and hosted on our rock solid network we provide solutions to enhance your e-business performance, resulting in higher returns on infrastructure and marketing investments and improved visitor-to-customer conversion rates. Available Now Click here to order Web Analytics services New Pricing structure puts advanced analytics with-in everyone's budget! See our services store for pricing details.
iCSR Enterprise Support Chat Center is designed from the ground up to be used by managed groups of customer service representatives. iCSR-ESCC has administrative features like no other live support solution such as true CSR visual key stroke monitoring and exclusive real time training/coaching and administrative approval modes. In development
iAlert hosted website monitoring and alerting service similar to Keynote Red Alert but affordable. In development
iHelp enterprise level web based help desk solution with integrated iCSR-ESCC. In development
iOrder enterprise level web based back end order management system capable of handling multiple stores concurrently. In development
More services are under development. Check back often for updates and further details.